Heating & plumbing · Reigate, Surrey
The family firm Reigate calls first for heating.
PD Heating & Plumbing is Phil Dilworth — a Gas Safe registered engineer — with Sarah running the office. Boilers, heating, leaks and bathrooms across Reigate and Surrey. Reviewers keep saying the same thing: professional, honest, prompt, and there when it really matters.

Gas Safe
Registered engineer
Family-run
Phil & Sarah Dilworth
5.0 ★
26 Google reviews
Same-day
For genuine emergencies
One engineer · one family · Reigate
When something goes wrong with the heating, you want the person who answers to be the person who fixes it.
PD Heating & Plumbing is run by Phil Dilworth, a Gas Safe registered engineer based on Somers Road in Reigate, with his wife Sarah managing the office. From a boiler that has stopped firing to a full bathroom, you deal with the same person from the first message to the final check — and Sarah keeps the diary so you are never left chasing.
Read the reviews and a consistent picture forms. Phil communicates clearly and turns up promptly. He diagnoses the fault properly rather than guessing. And when it genuinely can't wait, he has come round the same day out of hours, and even guided a customer through re-pressurising their boiler over WhatsApp so they had heat again that night. It is why the Google rating sits at a straight 5.0.
What we do
From the boiler to the bathroom taps.
Boiler Repairs & Fault-Finding
No heat, lockouts, error codes, low pressure or a boiler making odd noises — diagnosed properly and fixed.
Boiler Servicing
Annual Gas Safe servicing to keep your boiler safe, efficient and out of trouble.
Boiler Installation
New Vaillant, Glow-worm & Worcester boilers supplied and fitted — sized correctly, installed cleanly.
Central Heating
Radiators, valves, controls and full central-heating work — even warmth, no cold spots.
Water Supply & Leaks
Poor pressure, hidden leaks and cold-water faults traced and resolved properly.
Everyday Plumbing
Taps, toilets, waste, outside taps and appliance plumbing — the small jobs, done right.
Why people feel safe letting Phil in
Qualified, registered, insured — and checked.
Anyone can call themselves a plumber. Here is exactly what stands behind PD Heating & Plumbing, and what each of these things actually means for you.
Registered & qualified for gas
Gas Safe Registered Engineer
By law, only a Gas Safe registered engineer may work on your boiler, gas appliances and flues. Phil is a Gas Safe registered engineer — it is the single most important thing to check before you let anyone touch your gas.
Vaillant, Glow-worm & Worcester
Phil installs and works with Vaillant, Glow-worm and Worcester boilers — mainstream, well-supported brands with parts that are easy to get and engineers who know them inside out, rather than an obscure unit nobody can service later.
5.0 on Google, 26 reviews and counting
A straight five-star rating across 26 Google reviews. Read them and the same words keep coming back — professional, honest, prompt, tidy, reasonable — which is a far more useful signal than any single badge.
A family firm, not a call centre
Run by Phil & Sarah Dilworth
PD Heating & Plumbing is a genuinely family-run business. Phil does the engineering; his wife Sarah manages the office and the diary — so when you get in touch, you reach real people who know the job, not a switchboard passing you around.
One engineer, start to finish
You deal with Phil from the first message to the final check. Reviewers describe communication that is clear and prompt, someone who turns up when he says he will, and who leaves the place tidy — because it is his name on the work.
There when it can't wait
Weekday hours are 7am–8pm, but the reviews tell the fuller story: Phil coming round the same day out of hours, and once talking a customer through re-pressurising their boiler over WhatsApp so they had a warm house that night — no call-out needed.
In their words
“Phil came round the same day (out of hours) to have a look, and worked hard through several difficulties to correctly diagnose the problem...”
★★★★★ — Andy Fay, via Google
“Phil was extremely helpful and really went the extra mile as this was late in the afternoon and he wasn't supposed to be working that day... He was very clear with his communication, prompt, tidy, and extremely courteous.”
“Phil is the best plumber around!! This evening my heating had failed (cold November weather) and within an hour of messaging he guided me through via WhatsApp how to re-pressurise without a call out. I now have a warm house again!”
“Everything was completed on time and to budget with a fastidious attention to detail... If you are looking for a '1 stop shop' for your new bathroom project we cannot recommend his services highly enough.”
“Phil was professional and honest from beginning to end. Just what you need in a tradesperson, he was great at communicating and turned up promptly... If I have any plumbing issues in the future he will be my first call.”
Recent jobs
The job, and what the client said.

A period bathroom, one point of contact
The problem — A full bathroom project where the client wanted a considered, period-style finish — freestanding slipper bath, panelled walls and patterned floor — done to time and to budget, without juggling several different trades.
What Phil did — Phil took the project from first idea to final finish as a genuine one-stop shop: the plumbing, the fit-out and the finishing details, keeping everything on schedule and giving the room a fastidious level of attention throughout.
“Everything was completed on time and to budget with a fastidious attention to detail... If you are looking for a '1 stop shop' for your new bathroom project we cannot recommend his services highly enough.”
★★★★★ — Ed Higgs, via Google

A walk-in shower, prompt and tidy
The problem — A bathroom refit centred on a walk-in shower — split-face stone feature wall, matt-black rainfall head and a frameless glass screen — where the client valued clear communication and a clean, courteous job.
What Phil did — Phil fitted the shower and tiling to a high standard, kept the client informed throughout, turned up when he said he would and left the space tidy — the details reviewers single out again and again.
“He was very clear with his communication, prompt, tidy, and extremely courteous.”
★★★★★ — Zeyad Sadeq, via Google
How we work
Straightforward, from first call to final check.
01
Tell Phil the job
Call, WhatsApp a photo, or send the details through the site. You reach Phil and Sarah directly — for bigger jobs Phil comes out to look, listens to what you want, and tells you straight what is involved.
02
A clear price, explained
You get a proper quote before work starts — no call-centre, no vague guesswork. Reviewers describe work done 'on time and to budget' and 'all at a very reasonable rate', which is exactly the standard.
03
Done properly, left tidy
Phil works cleanly, explains what he's doing as he goes, and checks everything before he leaves. 'Prompt, tidy, and extremely courteous' is how one Google reviewer put it — and it comes up again and again.
Where we work
Based in Reigate, across Surrey.
PD Heating & Plumbing covers Reigate and the surrounding Surrey towns and villages — Redhill, Merstham, Nutfield, Betchworth, Leigh, Sidlow, Horley, Dorking and Banstead — for homeowners, landlords and local businesses. Not sure if you're in reach? Just ask.
- Reigate
- Redhill
- Merstham
- Nutfield
- Betchworth
- Leigh
- Sidlow
- Horley
- Dorking
- Banstead
Got a job — or a leak that won't wait?
Call or WhatsApp Phil directly, or send the details and he'll come back to you.